Last Updated: March 2025
Privacy Policy
1. Introduction
TRdesk respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our service, you consent to the data practices described in this policy.
2. Information We Collect
- Personal Data: We collect information you provide directly, such as your email address, name, and billing details (processed securely by third-party payment providers).
- Usage Data: We automatically collect data regarding your interaction with our platform, including IP address, browser type, device information, and pages visited.
- Cookies: We use cookies to maintain your session, store preferences, and analyze site traffic.
3. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our analytical tools.
- Process transactions and manage your subscription.
- Send you technical notices, updates, and support messages.
- Detect and prevent fraudulent usage (eg, account sharing).
4. Sharing of Information
We do not sell your personal data. We may share information only with:
- Service Providers: Third-party vendors who perform services for us (eg, payment processing, email delivery, server hosting). These parties are bound by confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
5. GDPR Rights (For European Users)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing or request data portability.
To exercise these rights, please contact us at trdesk.com@gmail.com.
6. CCPA Rights (For California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and to request deletion of your data. TRdesk does not sell personal information to third parties.
7. Data Security
We implement industry-standard security measures (SSL encryption, secure databases) to protect your information. However, no method of transmission over the Internet is 100% secure.